At Wave, consulting is at the heart of what we do and who we are. Since the late ’90s, our consulting first ideology has empowered us to build a tailored solution for each customer’s specific requirements compared to a generic program. We work hand-in-hand with our customers throughout Columbus, investing time and resources so that we have a full understanding of their pain points and desires and can craft a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the core of your organization. If your workflows have many hold-ups, the resulting loss of productivity will have a ripple effect throughout your entire business. For example, let’s say a organization onboards a new client in minutes but requires a long time to onboard a new employee or partner. That’s a problem because both your employees' skills and your partner’s products play a important role in providing excellent service to the customer. Therefore, if those elements are not operating smoothly, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise encompasses a thorough understanding of your business processes as well as the technology that accurately delivers intelligent information. We know what questions to ask and can define the right data to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial piece of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations should include search capabilities, security, mapping metadata, folder structure, and many other elements that will enable users to find relevant data. It’s crucial that you invest the time to identify the problems you have and what is needed to move forward.

 
 
 

Intelligent Information Management

It is widely known that the modern company relies on multiple sources to aggregate information whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it holds essential business data and content that is imperative to the success of your business. Both companies and their clients need information from multiple places to complete tasks, and this adds additional obstacles if that data is not easily accessible. The legacy route was to pull data into a central archive but this approach is not viable long term as one program can’t maintain everything, particularly in some mid-range to large businesses.